Crisis & Emergency Contact Procedures

At C3S Business School, the safety and wellbeing of our students is our top priority. This section outlines procedures for emergencies and crises, providing guidance on how to get help quickly and effectively.

Immediate Emergency Situations

In urgent situations that pose a threat to life, health, or safety (such as fire, serious injury, or an accident), follow these steps:

Call Emergency Services:

Dial 112 (Spain) for police, fire, or medical assistance.

Clearly explain your location, the nature of the emergency, and any injuries.

Alert C3S Staff

Inform staff or campus security immediately so they can provide support and coordinate with emergency responders.

Follow Safety Instructions:

Listen carefully to staff and emergency responders.

Evacuate if instructed, using marked exits and avoiding elevators.

Non-Emergency Crisis Support

If you face situations that require support but are not immediate life-threatening emergencies (such as emotional distress, harassment, mental health concerns, or personal safety worries):

Contact the Student Support Services for guidance.

Speak with trained counselors for confidential support and advice.

Appointments can be scheduled in person or online.

Mental Health & Emotional Support

C3S understands that crises can affect mental wellbeing. The following resources are available for students:

Immediate Helplines (24/7):

Teléfono de la Esperanza

717 003 717

Suicide Prevention Helpline

024

C3S Student Wellbeing Team:

Provides emotional support, referrals, and guidance in difficult situations.

Offers help for stress, anxiety, and personal challenges.

Reporting Procedures

To ensure safety for all, students are encouraged to report incidents promptly:

Submit an Incident Form

Available on the student portal.

Follow-Up

A member of the Wellbeing Team will contact you.

Confidentiality

All reports are treated confidentially, and support is tailored to your needs.

Preparedness & Safety Tips

Know the locations of emergency exits in all campus buildings.

Keep important contacts saved and carry identification.

Participate in safety briefings and orientation sessions.

Support fellow students by alerting staff to unsafe situations.

C3S Business School Contact Details

Phone

931 16 88 21
+34 631 6888 41

Email

[email protected]