01 / ARRIVALBefore arrival
Before You Arrive
Initial guidance for students preparing to travel to Barcelona, including arrival planning and accommodation-related queries.
The student support directory
Find the service you need
Search by topic, service, staff member or email. Each service card shows its purpose, available contact details and a link to the relevant guidance page where one was supplied.
Showing 14 of 14 services
02 / SETTLING INBarcelona life
Living in Barcelona
A contact route for practical questions about settling into Barcelona and finding student support while living in Spain.
03 / RESIDENCYInternational students
NIE, TIE & Residency
A contact route for student residency documentation and practical coordination questions. Individual requirements and decisions remain subject to the relevant authorities.
04 / LEARNINGAcademic
Academic Support & Tutoring
Find guidance for academic development, assignment-related questions, tutoring and learning support.
05 / ADMINISTRATIONStudent records
Student Administration
A starting point for student administration and academic-services queries, including routing to the relevant team.
06 / CAREEREmployability
Career Guidance & Internships
Explore career counselling, employability guidance and internship support as part of your development beyond the classroom.
07 / WELLBEINGStudent care
Student Wellbeing & Emotional Support
Find the appropriate route for wellbeing-related concerns and student support. If there is an immediate emergency, contact local emergency services.
08 / DIGITALLearning technology
Online/Digital Learning
Contact the digital support team for learning-platform access and student digital-support queries.
09 / FINANCEFees & payments
Fees & Financial Guidance
Find the right contact for tuition-fee payments and finance-related questions. Use the detailed guidance page for broader financial guidance.
Pretam / Matthew
+34 931 168 821 · Pretam Ext. 109 / Matthew Ext. 114
10 / COMMUNICATIONSkills development
Language & Communication Support
Explore support for language confidence and communication skills for academic work, everyday life and professional settings.
Use the service page to access its current enquiry route.
11 / STUDENT VOICEFeedback & resolution
Complaints & Appeals Guidance
Understand the available guidance for raising a concern, seeking clarification, making an appeal or sharing feedback.
12 / REPRESENTATIONStudent participation
Student Representation & Leadership
Explore student representation, leadership opportunities and ways to contribute to the student community and student voice.
13 / COMMUNITYEvents & engagement
Events, Student Life & Alumni
Find information about student events, activities, community engagement, graduation and alumni-related queries.
14 / GENERAL ENQUIRIESReception & routing
General Enquiries & Reception
If you are unsure where to begin, Reception can help direct your enquiry to the appropriate department. Admissions-related calls can be routed to the relevant extension.
